Accessibility Statement 

At Covered California Enrollment Center Fresno, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

Conformance Status

Our goal is to conform to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as the target for our website.

Efforts to Support Accessibility

Covered California Enrollment Center Fresno takes the following measures to ensure accessibility:

  • Including accessibility as part of our mission statement.
  • Integrating accessibility into our procurement practices.
  • Employing experienced accessibility specialists.
  • Conducting regular accessibility audits of our website.
  • Providing continual accessibility training for our staff.

Feedback

We welcome your feedback on the accessibility of the Covered California Enrollment Center website. Please let us know if you encounter accessibility barriers on our website:

  • Phone: (559) 222-4140
  • E-mail: [email protected]
  • Postal address: 4005 N Blackstone Ave, Ste 101 Fresno Ca 93726

We try to respond to feedback within 2-3 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Compatible with modern browsers like Chrome, Firefox, Safari, and Edge.
  • Compatible with screen readers and other assistive technologies.

Technical Specifications

Accessibility of Covered California Enrollment Center Fresno website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Covered California Enrollment Center Fresno website, there may be some limitations. Please contact us if you observe an issue.

Enforcement Procedure

Should you wish to report an issue related to accessibility, please contact us using the contact details provided above. We will respond promptly and address your concerns.

Date

This statement was created on 02/15/2024 using the W3C Accessibility Statement Generator Tool.